Procedures

 

When you first arrive…

Please take your child into his/her room and ensure educa- tors know that you have arrived. We would like to have a chat with you and your child when you first arrive in the morning as this enables us to get to know each other better and find out how best we can help your child enjoy their day.

It is useful for us to be aware of things such as:

Medication your child may need
Whether your child is tired or needs a sleep
What time your child will be collected and who will do so Any changes at home, which are impacting on your child.

Please feel free to talk with staff about anything at all which will help us to better understand your child. Any information you give us will be treated with confidentiality.
Please ensure to say goodbye to your child as you leave.

Signing in…

It is a Government requirement for payment of Child Care Benefit and Rebate, that parents sign their children in and out each day. It is also necessary for our records should a fire occur in the building. The signing in sheets are kept in the individual rooms and must be signed with correct times daily. If your child has been absent you must backdate your signature. Failure to sign will result in full fees (i.e. no childcare assistance) being charged

Please take your child into his/her room and ensure educa- tors know that you have arrived. We would like to have a chat with you and your child when you first arrive in the morning as this enables us to get to know each other better and find out how best we can help your child enjoy their day.

It is useful for us to be aware of things such as:

Medication your child may need
Whether your child is tired or needs a sleep
What time your child will be collected and who will do so Any changes at home, which are impacting on your child.

Please feel free to talk with staff about anything at all which will help us to better understand your child. Any information you give us will be treated with confidentiality.
Please ensure to say goodbye to your child as you leave.

 

When collecting your child…

When collecting your child, advise staff that you have arrived. Children must be collected by an adult rather than brothers and sisters, and must not be allowed to go on ahead of the parents.

There is a program Journal Book in every room, which will detail the program and learning experiences your child has participated in during the day and any general information we would like to share with you.

We welcome your feedback and comments and to assist with any other general information you may require. We have an extensive range of brochures and literature available which we encourage you to use. Please also look at your child’s Portfolio which is always available in their room.

Health and Wellbeing

To maintain a healthy environment for children, families, staff, students and visitors, we encourage that children and staff are immunised against immunisation preventable diseases. If your child is not immunised, in a case of immunisation preventable disease in the Centre, your child will be excluded from the Centre for the period of the breakout.

We strongly advise families not to bring an unwell child to the Centre. It is very important to refer to the Department of Health recommendation after your child has had a contagious disease such as gastritis, influenza, chickenpox, hand, foot and mouth disease etc..

If your child becomes unwell while in the Centre we will ask you to collect him/her as soon as possible.

In a situation when your child is feeling well and is not contagious but has a doctor’s prescribed medication, she/he can attend the Centre. The following procedure will apply: All medication must be taken out of bags and passed to a staff member on arrival. The staff member will store all medication in the medicine container placed in the fridge, or in the medication box in the room. You will be required to fill in and sign a medication form authorising educators to administer the medication. The medication must be in its original container and have the following printed on the bottle label:

  • medication name
  • date
  • dosage
  • child’s name
  • name of prescribing doctor

The medication will be not administered by our staff if all of the above procedures are not followed.

Personal belongings…

Children’s personal belongings need to be labelled to prevent loss. We are more than happy for children to bring a special toy to help them settle, particularly when they are new to our Centre, or have just moved through to a new room. However, we urge you to recognise that we cannot take responsibility for any losses or breakage.

Staff always endeavour to make sure that belongings are returned to parents, however we would like to stress that at times things are overlooked so please check your child’s bag to ensure that everything is there.

Please include two full spare sets of clothes or more if your child is in the process of toilet training. For winter include gumboots, coat and warm hat, for summer a broad rimmed hat. Scots Child Care provides sunscreen for your child. Children should wear play clothes, as “good” clothes, and shoes do not stay that way!

Please return any of our spare clothes your child may use and we also welcome donations of clothing, in particular trousers, socks and pants.

Meals…

The Centre provides nutritious lunch every day, with toast/ muffins/pancakes/sandwiches and fruit being provided for morning and afternoon tea, plus milk and water. For children attending CamKindy we provide morning and afternoon tea, lunch is provided by their parents. Parents are asked to bring a drink bottle with water for their child. We do not offer or recommend cordials or fizzy drinks for children. Parents will need to provide bottles of milk or for- mula for Nursery children.

*Please advise educators if your child has any special requirements or allergies.

Transitions/room changes…

Your child will move through the Centre according to their stage of development, their age and the availability of space in the next group. When it is felt your child should start the transition to the next room, educators from both rooms will work closely together with you to ensure that your child is well prepared and happy with the arrangement. This transition can take as long as is needed to ensure that you and your child are comfortable. Individual room booklets will be given to you at this time.

Updating of Records…

When first booking your child into Scots Early Learning Centre an enrolment form must be completed. It is essential that this is done before your child is left for the first time as we may need to contact you. Following this any changes to the information such as change of address, recent immun- isations, etc. must be updated.

Concerns or Complaints…

We hope that both you and your child will be very happy at Scots Early Learning Centre, however there may be occasions when you feel concerned about an issue or worried about the care you are receiving. It would be appreciated if you would share these thoughts with educators in order to ensure that the highest quality education and care is being given at all times.

Either discuss issues with your room educators or see the Director. All concerns will be treated with respect and confidentiality. In some instances, in order to investigate a complaint, confidentiality may be contravened, and the complainant advised.

Accidents…

If a minor accident occurs, first aid will be administered. All room co-ordinators, and the majority of educators hold Senior First Aid certificates plus have completed Asthma and Anaphylaxis courses. An Accident report Form will be com- pleted and shown to you to sign when collecting your child.

If a major accident occurs an ambulance will be called and every attempt will be made to contact you. Your child will be transported to the Royal Hobart Hospital. A staff member will accompany your child. Your child’s personal information file, which includes the parent consent form, will be taken to the hospital.

Excursions…

To extend children’s learning experiences and involvement in the community, planned excursions will be conducted (mainly for the older children). Prior to an excursion staff will conduct a risk assessment to determine any possible circumstances that may impact on children’s safety and wellbeing. The risk assessment form will be shown to you, plus other relevant information regarding the excursion, prior to signing a permission form. Any child who does not have a signed approval form will be excluded from the excursion.

Special Occasions…

If you would like to celebrate your child’s birthday or any other special occasion while they are at the Centre, we encourage you to supply a cake for your child to share with the other children.

Please talk to the room co-ordinator prior to an event about the food you may bring, as we have to take into considera- tion special dietary requirements / allergies.

Family and Staff Partnerships

Scots Early Learning Centre educators value and respect parents, guardians and families knowledge and expertise and work in partnership to deliver a high quality education and care for children.

The Centre welcomes and encourages families to actively participate in the Centre’s life, visiting children at any time, contributing to the operation of the service (eg. helping to develop and review policies, participating in programming and evaluation of the programs, participating in working bees, conducting fundraising projects and events, organising projects and events, donating professional expertise and skills, donating supplies and materials, volunteering to go on excursions, attending information sessions, joining in a variety of activities such as reading stories, cooking, art and craft activities and sharing special talents or interests with children).

On behalf of my staff and myself, I welcome you and your family to Scots Early Learning Centre. I am always available to meet and talk with you for whatever reason, even if it’s just to say ‘hello’! I look forward to seeing you.

Marie Wilson
Director
Scots Early Learning Centre November 2012